Wallet Watch

Entries from May 2008

Fed notes that complaints influenced decision to make credit cards more fair

May 15, 2008 · No Comments

The Fed’s decision to make credit card terms more fair came in part because they got 2,000 letters and emails from real people who complained about their credit card terms. This is one of highest complaint counts they’ve received.

The Fed’s recently published rule on credit card terms gives consumers the opportunity to write again–and influence their decisions again. This quick and easy form letter from Consumers Union can help you write a letter to the Fed. Often the Fed will count identical form letters as only one complaint, so it pays to edit the form letter. By doing this, not only does the Fed learn about more bad experiences, but it racks up the number of complaints.

Consumers Union has more information. From their website:

Credit Cards: When you talk, The Fed listens!

Your frustration with credit card companies came through loud and clear! The Federal Reserve is taking action to rein in abuses.

The reason? They got 2,000 stories from real people about how they were tricked by their card company.

The Fed’s proposed rules are tough, so they’re not a sure thing. The credit card companies don’t want to give up their easy profits. Tell the Fed that you want these new rules because they level the playing field! The rules would:

  • Stop companies from hiking interest rates on existing balances (unless you pay late).
  • Stop them from applying your monthly payment to low-interest debt first.
  • Give you time between the bill and the due date so you can always pay on time.
  • Stop interest charges on debts paid off the previous month.

Your personal thoughts mean more than our pre-prepared letter, so please put your ideas in your own words so they know how important these rules are to you. Your comment becomes public, so don’t include your account numbers.

The comments you submit will be part of the Federal public record made available to the public online and in paper form. You name and address may be included as part of your comment.

Categories: credit card clarity

Here come the Millennials

May 13, 2008 · No Comments

New York Times Bob Herbert nails the economic condition of millennials in today’s paper. This section is particularly apropos to young Americans and to the focus of this blog:

Often saddled with debt, and with their job prospects gloomy, young Americans feel their government ought to be doing more to enhance their prospects. They want increased investments in education, health care and initiatives aimed at expanding the economy and fostering the growth of good jobs.

The landscape is changing before our eyes. Younger voters struggling with the enormous costs of a college education, or trying to raise families in a bleak employment environment, or using their credit cards to cover everyday expenses like food or energy costs are not much interested in hearing that the government to which they pay taxes can do little or nothing to help them.

Check out the studies he cites too:
The Economic State of Young America, by Tamara Draut, Demos
The Progressive Generation, by David Madland and Amanda Logan, Center for American Progress
May 13, 2008
Op-Ed Columnist

Here Come the Millennials

 

 

An important aspect of the presidential race so far has been the generational divide, with Barack Obama doing very well with younger voters and Hillary Clinton drawing strong support from those who are older. A similar split can be expected in a general election race between Senator Obama and John McCain.

However the election ultimately turns out, the Obama campaign has tapped into a constituency that holds powerful implications for the future of American politics. The youngest of these voters, those ranging in age from roughly the late teens to the early 30s, are part of the so-called millennial generation.

This is a generation that is in danger of being left out of the American dream — the first American generation to do less well economically than their parents. And that economic uncertainty appears to have played a big role in shaping their views of government and politics.

A number of studies, including new ones by the Center for American Progress in Washington and by Demos, a progressive think tank in New York, have shown that Americans in this age group are faced with a variety of challenges that are tougher than those faced by young adults over the past few decades. Among the challenges are worsening job prospects, lower rates of health insurance coverage and higher levels of debt.

We know that the generation immediately preceding the Millennials is struggling. Men who are now in their 30s, the prime age for raising a family, earn less money than members of their fathers’ generation did at the same age. In 1974, the median income for men in their 30s (using today’s inflation-adjusted dollars) was about $40,000. The figure for men in their 30s now is $35,000.

It’s not hard to understand why surveys show that overwhelming percentages of Americans believe the country is on the wrong track. The American dream is on life support. Polls show that dwindling numbers of Americans (in some cases as few as a third of all respondents) believe their children will end up better off than they are.

The upshot of all this is ominous for conservatives. The number of young people in the millennial generation (loosely defined as those born in the 1980s and 90s) is somewhere between 80 million and 95 million. That represents a ton of potential votes — in this election and years to come. And the American Progress study shows that those young people do not feel that they have been treated kindly by conservative policies or principles.

According to the study: “Millennials mostly reject the conservative viewpoint that government is the problem, and that free markets always produce the best results for society. Indeed, Millennials’ views are more progressive than those of other age groups today, and are more progressive than previous generations when they were younger.”

The Demos study pointed to the very difficult employment environment confronting young adults. Fewer jobs offer the benefits of paid vacations, health coverage or pensions. And moving up the employment ladder is much harder.

As the study noted, “The well-paying middle-management jobs that characterized the work force up to the late-1970s have been eviscerated.”

The longer-term outlook is depressing.

Except for the expected continuing demand for registered nurses, the occupations projected to add the most jobs over the next several years do not offer much in the way of pay, benefits or career advancement. Demos listed the top five occupations in terms of anticipated job growth: registered nurses, retail sales, customer service reps, food preparers and office clerks.

Often saddled with debt, and with their job prospects gloomy, young Americans feel their government ought to be doing more to enhance their prospects. They want increased investments in education, health care and initiatives aimed at expanding the economy and fostering the growth of good jobs.

The American Progress study found that Millennials are more likely to support universal health coverage than any other age group over the past 30 years. By huge percentages, they want improvements in health coverage and support for education, even if it means increases in taxes.

The landscape is changing before our eyes. Younger voters struggling with the enormous costs of a college education, or trying to raise families in a bleak employment environment, or using their credit cards to cover everyday expenses like food or energy costs are not much interested in hearing that the government to which they pay taxes can do little or nothing to help them.

Whether young Americans can shift the balance of the presidential election is an open question. But there is very little doubt that over the next several years they are capable of loosening the tremendous grip that conservatives have had on the levers of American power. 

Categories: Gen Y in debt · media and culture

Ensuring that young Americans get the proper financial education

May 11, 2008 · No Comments

The state of financial education in the United States is lamentable. Wouldn’t it be great if young Americans in elementary school or high school were given courses on how to balance a checkbook, how to buy a home, how to budget their hard-earned money to save for the future? Many young people fail in the management of their first consumer credit experience, establish bad financial management habits, and stumble through their lives learning by trial and error.

One of the most promising groups working to change this lamentable situation is the Jump$tart Coalition for Personal Financial Literacy. After discovering this deficiency in financial literacy, the Coalition´s direct objective is to encourage curriculum enrichment to ensure that basic personal financial management skills are attained during the K-12 educational experience.

More on their website.

Categories: checking accounts · credit card clarity

Predatory Lending Association: help extract maximum profit from the working poor

May 11, 2008 · No Comments

Recently seen on the website of the Predatory Lending Association:

The Predatory Lending Association (PLA) is dedicated to extracting maximum profit from the working poor by increasing payday loan fees and debt traps. The working poor are an exciting, fast growing demographic that includes: military personnel, minorities, and most of the middle class.

It’s easy to find the working poor, but our studies reveal that a difference in location of even a few city blocks can impact profits by as much as 45%.

Members of the PLA have access to the full version of the Poor Finder™ that includes:

  • Detailed reports of sales records from pawn shops, liquor and gun stores, and the lottery.
  • Maps to find the highest concentrations of the working poor with the fewest existing payday loan stores.
  • Overlay Military Loan Finder and Poor Finder™ maps to find the hottest combination of military personnel and the working poor.

Their site is a spoof of course. But not too far fetched from reality.

Equally depressing/amusing: maps showing how payday lenders locate right outside military bases. This phenomenon led Congress to cap interest rates on payday loans for military families, as huge outstanding debt among military families was affecting the readiness of our troops to go overseas.

Hopefully now that Congress sees that interest rate caps are appropriate and beneficial for military families, the rest of American families might benefit for improved standards on payday loans and other types of small loans.

 

Categories: media and culture

Federal Reserve’s unprecedented step will make credit cards more fair for Americans, could avert a deepening credit crisis

May 11, 2008 · No Comments

Our country’s federal banking regulators are deliberative, slow-moving agencies. Except on very rare occasions, they’re not known for using their authority to implement broad, sweeping action. And they’re even less known for broad sweeping change that could be beneficial for consumers. That’s why the Federal Reserve made huge waves last week when it proposed new rules governing credit card agreements, which has the effect of making credit cards more fair for every day Americans.

Here’s the legal mumbo jumbo: under the Federal Trade Commission Act, the Federal Trade Commission normally has the power to prohibit companies from implementing “unfair and deceptive acts and practices.” But in the case of financial institutions, this power is instead delegated to a given financial institution’s federal regulator. Since these powers were delegated to them, federal regulators have only used them only  on a couple of occasions. That’s what makes this move so monumental.

The Fed’s new rule would prohibit or restrict some of the worst credit card abuses, including:

– Raising interest rates on debt that has already been charged

– Assessing late fees when consumers are not given a billing statement within a reasonable amount of time to make a payment

– Applying a payment to the balance with the lowest rate if different interest rates apply to different balances on the same card

– Charging fees to open an account and receive credit

This is great news for consumers, as these rules go a long way to making credit card terms and conditions more understandable. Yet I would still argue that more work needs to be done, which a number of bills currently in Congress would do. Other groups have been talking about the benefits of this move for consumers — as well as what the Fed left out. Consumer groups have been writing about the positive effects on consumers, as well as additonal steps, as has Professor Adam Levitin on his blog (careful — this link is a little busted so you have to scroll down to see his post on the new rules).

But what I find most blog-worthy is the timing of this new rule. The hot financial news out there is about how the Federal Reserve was asleep at the switch when it came to regulating subprime mortgages, and how that lack of regulation led to huge problems not just for the borrower whose home was lost, but also for people who invested in subprime mortgage-backed securities. Is it possible that the Fed foresees a parallel crisis saw trouble brewing in the credit card market and didn’t want a repeat of the subprime mortgage crisis?

To over-simplify the subprime mortgage story, lenders shoehorned every day borrowers into very complex mortgages. These borrowers couldn’t understand and couldn’t afford these mortgages, and ended up not being able to make payments. Hundreds of thousands of borrowers have now defaulted, and more defaults are still to come. These defaults subsequently have ruined the quality of the subprime mortgage-backed securities that these loans were packaged into.

Just like subprime mortgages, credit cards are difficult to understand, and new numbers tell us that Americans are getting in debt up to their eyeballs. And just like subprime mortgages, credit card debt is packaged into securities and bought and sold on Wall Street. Whether or not averting a financial crisis was its intention or not, kudos to the Federal Reserve for tightening credit card rules not just for the benefit of our consumers but for our economy as well.  

Check out this summary video from whatthefico :

 

Categories: credit card clarity · credit markets

What would your dream consumer financial services movement look like?

May 8, 2008 · No Comments

In lamenting the state of the consumer financial services movement in the United States, Rep. Barney Frank called the consumer movement a “horseless headman” — great representation in Washington, but no grassroots support. For consumers, this lamentation is particularly harsh — Barney Frank chairs the House Financial Services Commitee, and any legislation that would make financial services more fair must be part of his agenda.

The folks at Americans for Fairness in Lending are working hard to — as they say in their blog, “match up the horse with the head” — that is, create a serious movement of concerned Americans who have had it with credit card tricks and traps. They are working hard to make the consumer financial services movement more like the environmental movement, for example — a concerned group of citizens who write letters, make calls, and give support to efforts on Capitol HIll to make financial services more fair. AFFIL’s great public ad campaign has recently been placed in a number of magazines recently, and they’ve recently started radio ads as well.

Check out their website to stay more involved with their campaign. Or take a look at their great viral video.

 

 

Categories: credit card clarity